FAQ's

Do you have Cash-On-Delivery Option?

In general, Yes. But it depends on the shipping location.

There is no COD Charge.

Orders placed before 11AM will be shipped on the same day. Orders placed after 11AM will be shipped the next day.

In Bangalore we deliver in 2-3 working days. In other Metros and state capitals, we deliver in 3-4 working days. For the rest of the country, it may take 5-6 working days

All orders above 1000 are eligible for free shipping. For orders below 1000, shipping charges of 199/- apply

All the orders are shipped on priority by default. All the orders are packed and shipped out on the same day or next day. In most Metros, we deliver in 3 days. If you have a specific urgent requirement, please contact us before placing the order.

No we don't gift wrap

For each return gift worth 49 or more, we provide a free gift bag.

We are an E-commerce company who list verified Artists which makes your search simpler for any occasion. We are a one stop platform to connect you with the right kind of service provider.

The prices of the artist services vary based on the skill and experience of the artist. In certain activities like Balloon decoration, the scope of the work and material used may also be different.

The price listed is for the standard package. Based on the customer needs, the effort may vary in terms of duration and scope of work. Accordingly, the artist will quote the price which may be different from the standard price listed.

9 out of 10 times, the artist is available. Once the artist calls & discusses the event with you, (s)he will give confirmation of the availability.

For this we have a very simple 3 step process.

Fill the form → Our person will contact you → Artist options will be provided.

Once you have submitted the form, our PartyOne Representative will schedule a call between you and an available vendor.Only after you are convinced, you can book the service by paying 15% of booking amount to PartyOne.

A PartyOne certified Artist is the one who have consistently provided on-time and quality service. This Artist can be booked online, but confirmation for the same will depend on their availability.

This is great question. We take this aspect very seriously and that is why all the nitty gritty details of artist background are listed in the description. Most importantly, the customer rating of an artist can be of great help. Every single rating displayed on the site is genuine and given by the customer who hired the artist through us. All this information will help you make the decision on hiring the right artist.

Well, we try really hard so that such things don't happen, but yes on those unfortunate days we do refund double the booking amount if an online payment is done through Partyone.

We do understand there can be days when the plans don't work, No need to worry!

If you cancel before 24hrs, we refund the online booking amount paid to PartyOne .But if the cancellation is within 24 hrs of the event , then refund is not possible as the Artist would have blocked his time and started the party preparations.

We are open to any kind of feedback. Please feel free to post your review at the review section of each Artist or directly call us or chat with us!

Please register your details at: http://artist.partyone.in. Create your profile with phone number as the username. Upload your details as well as photos. After you are done, just give us a call. We shall review and then your profile will be put up on our website!

We encourage you to contact us through live Chat on our site OR send an email to info@partyone.in.

Our working hours : 9.30 am- 5.30 pm ( Mon - Sat )